LUNA + LION LTD Privacy Notice

Our contact details
LUNA + LION LTD
hello@lunaandlion.com

P.O.C for data protection matters
Name: Nicki Coe
E-mail: nicki@lunaandlion.com

What type of information we have

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Any business information shared by the client in order to complete the agreed services

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Contact to manage and complete the agreed services
• Details for necessary paperwork for agreed services ie contracts and invoices
• To promote our work/projects together when agreed by you, the client
• To share with 3rd parties when agreed by you, the client. For example, when freelancers are contracted for the project, if we set up a partnership project with another brand/company etc

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: (a) Your consent. You are able to remove your consent at any time. You can do this by contacting the P.O.C details laid out above. (b) We have a contractual obligation.

What we do with the information we have

We use the information that you have given us in order to complete the agreed services. We may share this information with relevant organisations and individuals when agreed by you, the client.

How we store your information

Your information is securely stored within our digital company network. We keep your personal information for up to 7yrs. We will then dispose of your information by permanently removing it from our company network.

Your data protection rights

Under data protection law, you have rights including:

Your right of access
You have the right to ask us for copies of your personal information.

Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing
You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability
You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at hello@lunaandlion.com if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113